This is a placeholder privacy policy for a demonstration website. It must be reviewed and replaced with a final version approved by the client's compliance adviser before the site goes live.
1. Who we are
Crestora Nexora Trading Ltd ("we", "us", "our"), trading as ZapDrive, is the data controller for personal data collected through this website. Our registered office is 1 Example Street, London EC1A 1AA (placeholder). You can contact us about data protection matters at privacy@zapdrive.co.uk.
2. What data we collect
- Identity and contact data — name, date of birth, email address, phone number.
- Driving data — licence type and how long you have held it.
- Vehicle data — registration number, make, model, year and estimated value.
- Cover data — the duration, start date/time and purpose of the insurance you request.
- Technical data — IP address, browser type and basic server logs, used for security and troubleshooting.
3. How we use your data
- To provide you with an insurance quotation and, if you proceed, to arrange and administer your policy.
- To communicate with you about your quote, policy or claim.
- To meet legal and regulatory obligations, including fraud prevention.
- To respond to enquiries submitted through our contact form.
4. Lawful bases
We process personal data on the following bases under UK GDPR: performance of a contract (or steps prior to entering one), compliance with legal obligations, our legitimate interests in operating and securing our services, and — where required — your consent.
5. Who we share data with
We share your data only as needed with: insurers and underwriters providing your cover; claims handlers; regulators and law enforcement where required; and IT service providers acting under contract. We do not sell your personal data.
6. How long we keep data
Quote and policy records are kept for as long as necessary to administer your cover and to meet legal and regulatory requirements — typically up to 7 years for insurance records — after which they are securely deleted.
7. Your rights
You have the right to request access to, correction of, or deletion of your personal data; to object to or restrict certain processing; to data portability; and to withdraw consent where processing is based on consent. To exercise any right, contact privacy@zapdrive.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
8. Security
We apply appropriate technical and organisational measures to protect personal data, including access controls and encryption in transit where configured.
9. Cookies
This website does not set tracking or marketing cookies. Any cookies used are strictly necessary for the operation of the site.
10. Changes to this policy
We may update this policy from time to time. The "last updated" date above shows the most recent revision.